Refund policy
RETURN AND EXCHANGE POLICY
Our main goal is to deliver the highest quality pieces to you.
To keep our logistics efficient and reduce our environmental footprint, we follow a strict policy regarding returns and exchanges that comply with international regulations for all global orders.
We highly recommend checking our size charts and product details thoroughly before ordering to ensure a perfect fit.
Whether you purchased a full priced item or an item during a promotional sale, returns are possible within 14 days of receiving your package.
We will only accept the item back if it is completely brand new, unworn, and unwashed. It must have all the original tags still attached and come in its original, undamaged packaging without any traces of perfume, makeup, or deodorant.
The customer is fully responsible for paying all return shipping costs, and original shipping fees are non refundable.
We highly recommend using a trackable shipping service because we cannot guarantee that your package will safely reach us.
Once your return is received and verified by our team, your refund will be processed back to your original payment method within a few business days.
If you have any questions or need to start a return process, please contact us at veetears.support@gmail.com or via our Instagram @veetears